IJEBD (International Journal Of Entrepreneurship And Business Development)
Focus and Scope IJEBD International Journal of Entrepreneurship and Business Development is an international, peer-reviewed journal publishing articles on all aspects of Entrepreneurship and Business Development. All accepted articles will be published on payment of an article-processing charge, and will be freely available to all readers with worldwide visibility and coverage. Section Policies Articles Open Submissions Indexed Peer Reviewed Attachment Open Submissions Indexed Peer Reviewed
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<![CDATA[The Influence of Advertising, Sales Promotion, and Service Quality on Customer Loyalty of Bank Jatim Indonesia ]]>
<![CDATA[Novi Nurlaini]]>;
<![CDATA[Joko Suyono]]>;
<![CDATA[Damarsari Ratnasahara Elisabeth]]>;
<![CDATA[Abdul Thalib Bin Bonn]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i3.1218
<![CDATA[Customer loyalty is very important in a very tough business competition because loyalty will benefit the company's long-term development. To get customer loyalty, companies need to do the right marketing strategy so that it can affect customer loyalty. The purpose of this study is to analyze the influence of advertising, sales promotion and service quality on customer loyalty at Bank Jatim Indonesia, Branch of Dr. Soetomo Hospital Surabaya. The population in this study was 2,155 customers, the number of samples using the Slovin formula was 96. The data analysis technique used was multiple regression analysis. The research results are: 1) There is an influence of advertising on customer loyalty at Bank Jatim Branch of Dr. Soetomo Hospital Surabaya, 2) There is an influence of sales promotions on customer loyalty at Bank Jatim Branch of Dr. Soetomo Hospital Surabaya, 3) There is an influence of service quality on customer loyalty at Bank Jatim Branch of Dr. Soetomo Hospital Surabaya, 4) There is an influence of advertising, sales promotion and service quality simultaneously on customer loyalty at Bank Jatim Branch of Dr. Soetomo Hospital Surabaya, 5) Among the variables of advertising, sales promotion and service quality, the sales promotion variable has a dominant influence on customer loyalty at the Bank Jatim Branch of Dr. Soetomo Hospital Surabaya.]]>
<![CDATA[Antecedents of Saving Interest at Bank Jatim Indonesia: Bank Atmosphere, Location, and Work Professionalism ]]>
<![CDATA[Yuan Erma Septi Apsari Santoso]]>;
<![CDATA[Joko Suyono]]>;
<![CDATA[Damarsari Ratnasahara Elisabeth]]>;
<![CDATA[Abdul Thalib Bin Bonn]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i3.1219
<![CDATA[The customers interest in saving is very important for bank providing banking services in the form of savings. In relation to the interest in saving, bank should conside bank atmosphere, location and work professionalism, so that the customer has a high interest in the bank. The purpose of this study is to analyze the influence of bank atmosphere, location and work professionalism on interest in saving at bank. The population in this study was Bank Jatim Indonesia, Branch of Haji Hospital Surabaya, totally of 1,908 customers, the number of samples using the Slovin formula was 95. The data analysis technique used was multiple regression analysis. The research results are: 1) There is an influence of the bank atmosphere on the interest in saving at Bank Jatim Cash Office of Haji Hospital Surabaya, 2) There is an influence of location on the interest in saving at Bank Jatim Cash Office of Haji Hospital Surabaya, 3) There is an influence of work professionalism on the interest in saving at Bank Jatim Cash Office of Haji Hospital Surabaya, 5) variable location has a dominant influence on the interest in saving at Bank Jatim Cash Office of Haji Hospital Surabaya.]]>
<![CDATA[Earnings Persistence In Affecting Stock’s Prices Of Malaysia And Indonesia Manufacturing Companies ]]>
<![CDATA[nuraini rokhmania]]>;
<![CDATA[Titis Puspitaningrum Dewi Kartika]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i2.1306
<![CDATA[The users of financial reports usually use the information of current earnings to predict future earning so that quality earnings are earnings that can reflect the continuity of earning in the future.. This study takes company samples of manufacturing companies, both of which listed in Indonesia’s stock exchange as well as Malaysia’s in the yeas 2014 – 2017 by using regression and intervening analysis. The results of this study are operating cash flow cannot affect the earnings’ persistence in Indonesia but it affect in Malaysia, book tax differences and debt level can affect an earning persistence in Indonesia & Malaysia, earnings persistence could affect stock prices in Indonesia & Malaysia and Operating cash flow cannot affect stock prices with Earning Persistence as intervening variable for manufacturing companies in Indonesia & Malaysia. Research Limitations/implications: Adj R square value is very low and cannot be compared between Indonesia and Malaysia. Practical Implication: the result would be beneficial for researchers who eager to analyse the similar variable against different countries.]]>
<![CDATA[Analysis of Internal and External Factors after Implementing the Improvement Strategy using SWOT Method ]]>
<![CDATA[Prima Vitasari]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i3.1359
<![CDATA[Every businessman is expected to have knowledge and strategies in managing the company so that they can survive. Especially in small and medium enterprises (SME), a kind of business of this traditional cloth product. The problem is that SMEs have difficulty in increasing sales of their products. This study presents an internal and external analysis after the implementation of the improvement strategy. The method used was a survey to collect data. A total of one hundred consumers participated in this study. The results of the analysis show an increase in the calculation of the strength and opportunity factors, a decrease in the points of weakness and threat factors. The total calculation shows an increase in efforts to provide a sales improvement strategy. Meanwhile, the calculation for each point resulted in an increase of fourteen points in both internal and external factors as a whole. The results of the quadrant position analysis also show that SME is in a very profitable position by having strengths and opportunities. SME has a favorable position in the form of skilled human resources, sufficient capital, and a promising market for this product. From these results, it is hoped that SME will continue to make continuous improvements by utilizing the strengths and opportunities they have. For further research, it can examine the focus on priority improvements, namely product, promotion and implementation in depth]]>
<![CDATA[The Determinant Factors Of Work Productivity At Port Operating Company: Work Conflict, Work Stress And Leadership ]]>
<![CDATA[Nur Widyawati]]>;
<![CDATA[Nugroho Dwi Priyohadi]]>;
<![CDATA[Siti Mutmainah]]>;
<![CDATA[Joko Suyono]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i3.1372
<![CDATA[Purpose: The purpose of this study was to determine the effect of work conflict, work stress and leadership on work productivity at the port operating company. Design / methodology / approach: The method in this study uses a quantitative approach with multiple linear regression analysis Findings: The study was conducted at the port operating company in Surabaya Research limitations / implications: Limits in the study use three independent variables and one dependent variable. The independent variables are work conflict, job stress and leadership. The dependent variable is the work productivity variable Practical Implications: The population is 164 employees and the study sample is 62 employees determined by the Slovin formula and random sampling. Originality / Value: This research was conducted at the port operating company Surabaya Paper type: Research paper]]>
<![CDATA[Factor Influence Of Container Loading And Unloading As Productivity Support On Mirah Terminal ]]>
<![CDATA[Sumarzen Marzuki]]>;
<![CDATA[Rusi Aswidaningrum]]>;
<![CDATA[Choirul Anam]]>;
<![CDATA[Soedarmanto Soedarmanto]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i3.1373
<![CDATA[Purpose: This study aims to obtain a quantitative model that can be used to determine the factors that have a significant impact on loading and unloading productivity. Design/methodology/approach: The method used to solve the problem is multiple linear regression method and dummy variable. Findings: The number of samples for this analysis were all ships thats belong to PT Meratus Line which docked at the Mirah Terminal in Surabaya for 12 months, starting from January 2019 to December 2019. The response used is realization data in the number of containers per hour. The initial predictors that are thought to have an impact on productivity are operational personnel and loading and unloading workers, loading and unloading equipment readiness, work system, full empty ratio and total container weight. There are 4 steps to analyze the regression model that has been obtained. Simultaneous test (using P-value), individual test (t test), F test (simultaneous test), Glejser heteroscedasticity and heterocedasticity test, multicoreleation test, reliability test and validity test and residual test and the best final model obtained. Practical implications: The conclusion is that the weight and the order of the containers are the factors that most take influence the productivity of both the CY (Container Yard) and the ship. The value of the influence of the significance of determination is 957 or equal to 95.7%, so that means that one independent variable has a significant influence of 19% on the existing dependent variable. Paper type: Research paper.]]>
<![CDATA[Does Financial Performance As An Intervening Variable In Strengthening Market Value: Intellectual Capital Approach ]]>
<![CDATA[Sriyono Sriyono]]>;
<![CDATA[Detak Prapanca]]>;
<![CDATA[Ainnur Rosyidah]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i3.1375
<![CDATA[Purpose: This research aims to determine the effect of intellectual capital on market value with financial performance as an intervening variable. Design/methodology/approach: This study uses quantitative methods, the population used in this study is mining companies listed on the Indonesia Stock Exchange, sampling techniques used are purposive sampling, sampling obtained 55 companies. Findings: This study indicates that there is a relationship between the intellectual capital variable influences Return on Assets. Research limitations/implications: The analysis technique used in this study is path analysis with the Smart PLS 3.0 program's help. Intellectual capital influences market value. Intellectual capital affects the Asset Turn Over. Return on Assets does not affect market value. Asset Turn Over affects market value. This study concludes that Intellectual capital has no effect on market value with return on Asset as an intervening variable.. Practical implications: This study concludes that Intellectual capital has no effect on market value with return on Asset as an intervening variable. Intellectual capital does not affect market value with asset turn over as an intervening variable. Paper type: Research paper]]>
<![CDATA[Risk Cause Analysis On E-Procurement Bidding ]]>
<![CDATA[Lily Kholida]]>;
<![CDATA[Bismar Arif]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i3.1376
<![CDATA[Purpose: The current procurement of goods and services refers to the Electronic Procurement Service (E-Procurement) system in accordance with Presidential Regulation No.16 of 2018, however in its implementation the contractors still need adjustments. One of them is the contractor involved in the case study of this research which has failed in several tenders. This can create risks associated with value and profitability of the company. This study aims to cover this gap by knowing the risk factors for failure, level and the form of handling carried out by distributing questionnaires to the related contractors. Design/methodology/approach: Data analysis was performed using statistical software and the value was mapped using the Risk Relative Importance Index (RRI). Findings: The result show that the capacity of the bid files to upload is too large and there is no supplier support, are in moderate risk levels with scale respectively of 8,836 and 7,407. Problematic internet signal factors and incomplete design maturity levels are in high risk levels with a scale of 11.868 and 12.586. Meanwhile, the extreme risk level, namely the price cannot compete with other participants and the very limited time for calculating the tender, on a scale of 12,586 and 15,339 are factors that need attention.]]>
<![CDATA[Challenges Of Exchange Rate Fluctuation And Cpo Prices In Indonesia Palm Oil Industry ]]>
<![CDATA[Achmad Daengs GS]]>;
<![CDATA[Enny Istanti]]>;
<![CDATA[Maria Yovita Yovita R Pandin]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i3.1379
<![CDATA[Objective : This study points to analyze the challenges of Rupiah Exchange Rates and International CPO Prices to Indonesia's CPO Export Volume. Design /methodology/approach : this research exercises explanatory type under a quantitative approach. Data collection techniques in this study were done by time series techniques. The data analysis technique used is Structural Equation Model (SEM) with the Smart Partial Least Square (PLS) tool. Findings : The study results indicate that: (1) Rupiah Exchange Rates do not have a significant effect on Indonesia's CPO Export Volume; (2) International CPO prices have a significant effect on Indonesia's CPO Export Volume. Practical implications : intensify business in economy sector in order to reach the lower class people. Paper type : research paper Keywords: Rupiah Exchange Rates, International CPO Prices, Export Volume]]>
<![CDATA[The Influence Of Customer Satisfaction And Service Quality Towards Customer Loyalty In Pt. Mitra Andalan Trans Anugerah ]]>
<![CDATA[Mudayat Mudayat]]>
<![CDATA[ IJEBD (International Journal of Entrepreneurship and Business Development) Vol 4 No 3 (2021): May 2021 ]]>
Publisher : <![CDATA[LPPM of NAROTAMA UNIVERSITY ]]>
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DOI: 10.29138/ijebd.v4i3.1380
<![CDATA[Purpose:. The formulation of the problem in this study is how the relationship between customer satisfaction and service quality to customer loyalty at PT. Trans Anugerah Mainstay Partners. The study population was all expeditionary service users, while the sample taken was 45 respondents. Before the data were analyzed, the data quality was tested using validity and reliability tests. Design/methodology/approach: This research is a quantitative method and data analysis techniques with a multiple linear regression. Findings: The results showed that the questionnaire items were valid and all variables were reliable. Based on the results of the analysis and discussion, it can be concluded that the variable Customer Satisfaction (X1) has a significant relationship with Customer Loyalty (Y), meaning that if the customer is satisfied, it will increase Customer Loyalty. Service Quality Variable (X2) has a significant relationship with Customer Loyalty (Y) This means that if the quality of service provided is good, then customer loyalty will increase. Customer satisfaction and service quality have a significant effect together on customer loyalty, meaning that if customer satisfaction and service quality are better, it will increase customer loyalty. The variable that has the most dominant influence is customer satisfaction with a beta value of 0.608. Paper type: Research paper]]>
